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Shipping Policy
📦Shipping Information
At ZivaGlam, we are committed to delivering your products quickly, safely, and reliably. Below is everything you need to know about our shipping methods, packaging, and costs.
🚚 Shipping Methods
We offer multiple shipping options to meet your needs:
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Standard Shipping (5 – 7 business days)
Reliable and affordable delivery for everyday orders. -
Expedited Shipping (2 – 3 business days)
Faster delivery for when you need your products sooner. -
Express Shipping (1–2 business days)
Priority processing and fastest delivery available.
All orders are processed within 1–2 business days (excluding weekends and holidays). Once shipped, you will receive a tracking number via email to track your delivery in real time.
All Orders placed after 2pm EST will be shipped the next Business Day.
📦 Packaging
Your order is carefully packed to ensure it arrives in perfect condition:
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Products are securely wrapped to prevent leaks, spills, or damage
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Protective cushioning is used for fragile items
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Discreet and clean packaging for a professional presentation
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Eco-conscious materials are used whenever possible
We take pride in delivering your products just as beautifully as they are effective.
💲 Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method:
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Standard Shipping: Flat rate or calculated by weight/location
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Free Shipping: Available on orders over $75
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Expedited/ Next day shipping: Higher rates based on speed and carrier
No hidden fees—what you see at checkout is exactly what you pay.
⏱ Delivery Delays
While we strive for timely delivery, delays may occur due to:
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Weather conditions
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Carrier delays
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High order volume during holidays
We will always keep you informed and support you every step of the way.
🌍International Shipping
We are proud to serve customers around the world. Please review our international shipping policy below for important details regarding delivery, fees, and timelines.
We currently offer international shipping to select countries worldwide. If your country is not available at checkout, please contact us for assistance.
✈️ International Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard International Shipping: 14 –21 business days
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Expedited International Shipping: 7–10 business days
Please note: Delivery times may vary depending on customs processing and local postal services.
🛃 Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, and fees once they arrive in your country. These charges are not included in your total order, and are the responsibility of the customer.
We recommend contacting your local customs office for more information on potential charges before placing your order.
🚫 Delays & Issues
ZivaGlam is not responsible for delays caused by:
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Customs clearance processes
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Incorrect or incomplete shipping addresses
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Carrier delays beyond our control
If your package is significantly delayed or lost, please contact us and we will assist you in filing a claim with the carrier.
🔁 Returns & Exchanges (International Orders)
Due to the nature of international shipping, all international sales are final. We do not accept returns or exchanges on international orders unless the item is defective or incorrect.
💌 Need Help?
If you have any questions about your order or shipping, our support team is here for you. Contact us anytime —we’re happy to help!
✨ Shop with confidence knowing your order is handled with care from checkout to delivery.